Delivery & Pickup Terms & Conditions

  • We deliver to Ottawa / Gatineau area and surroundings.
  • Delivery fee will be calculated at checkout.
  • Delivery orders that are placed online that include more than 3 helium bouquets will be charged $1.65 per extra bouquet.
  • Our deliveries are made between 10 am to 4 pm.
  • Clients / Recipients will be provided with a delivery time frame a day before the delivery or the day of the delivery.
  • For same day deliveries, orders placed before 11 am will be delivered the same day before 4 pm.
  • It's the client's responsibility to ensure someone is home to receive the order in the provided time frame.
  • Delivery fee will cover only one delivery attempt.
  • WE DON’T GUARANTEE ANY BALLOONS LEFT OUTDOOR (Hot or cold weather may damage the balloons)

  • For deliveries to locations out of our servicing area or out of our delivery hours, please contact us to determine if we can help you. 

  • Pickups can be made during our working hours.
  • Please send us a message or call us to schedule the pickup time.